Frequently Asked Questions
Why choose us?
Are you insured?
Are you insured?
We are the cleaner choice. What we use to clean our space makes it into our bodies. We only use organic ingredients and pure earth substances. We only use products with certified organic ingredients, which reduces chemicals on surfaces and in your air, keeping your family safe and healthy.
Are you insured?
Are you insured?
Are you insured?
We are a fully insured cleaning service. We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.
What about pets?
Are you insured?
What about pets?
Pets are a part of the family, and so we clean up after them as well! During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.
How long will it take for my carpet to dry?
How long will it take for my furniture to dry?
How long will it take for my furniture to dry?
Normal drying time is about 6-12 hours, depending on the humidity level in the air, air movement, and room temperature. the application of carpet fiber protector will make the drying process take a bit longer.
How long will it take for my furniture to dry?
How long will it take for my furniture to dry?
How long will it take for my furniture to dry?
It typically takes anywhere from 1-2 hours. We recommend abstain from 1-2 hours.
What does "cleaning to the standards" mean?
How long will it take for my furniture to dry?
What does "cleaning to the standards" mean?
In 1992, representatives from the carpet manufacturing industry, the carpet cleaning industry, and the federal government set a common set of standards for the carpet cleaning industry. These standards are now referred to as the Soo1-92 standards. It was agreed that each of these cleaning processes should include these common steps:
- Pre-V
In 1992, representatives from the carpet manufacturing industry, the carpet cleaning industry, and the federal government set a common set of standards for the carpet cleaning industry. These standards are now referred to as the Soo1-92 standards. It was agreed that each of these cleaning processes should include these common steps:
- Pre-Vacuum
- Pre-treat spots stains, and heavy soiled areas
- Hot Water Truck-mounted Extraction
- A thorough rinse
- Carpet fiber protector (additional charges will apply)